The laptop does not wake up from hibernation windows 10. How to exit sleep mode if Windows does not exit from it

The computer does not enter sleep mode, resume sleep mode, or exit sleep mode unexpectedly. This problem may occur after upgrading to Windows 10.

The computer does not wake up from sleep or hibernation mode

If your computer does not resume from Standby or Hibernation mode, restarting the computer, changing settings, or updating software and drivers may help resolve the problem.

If your laptop does not wake up from sleep mode, first make sure it is connected to AC power and that the power light is on.

Step 2: Activate the keyboard to wake up your computer

Enabling the keyboard to wake the computer from standby mode may help resolve this issue.

If setting your keyboard to wake your computer does not resolve the issue, continue to the next step.

Step 3: Check for Windows updates

Check for updates.

Extra options

Step 4: Check for HP updates

HP Support Assistant (in English).

For more information and instructions on downloading and updating software and drivers, see Downloading or updating software and drivers for HP computers.

If installing HP updates does not resolve the issue, continue to the next step.

Step 5: Troubleshoot using Windows Power Diagnostics

Run a power diagnostic to adjust your computer's power settings. Power diagnostics check parameters such as timeout, which determines the amount of idle time before the monitor turns off or enters standby mode. Adjusting these settings may help resolve the issue.

Problems with standby and hibernation modes after upgrading to Windows 10

If your computer does not enter Standby mode properly, the power light remains on, and the fans continue to run, running the Windows 10 Show or Hide Updates troubleshooter may help resolve the issue.

Step 1: Change the Windows Update service setting

Change the Update service setting from "Automatic (Delayed Start)" to "Manual".

Step 2: Install version 9 or 10 of the Intel Management Engine Interface (MEI) driver

To prepare to run the troubleshooting tool, you must install the correct version of the MEI driver.

Enter your computer model number in the field Enter your HP product name, product number, or serial number(for example, HP ProBook 645), then click Find.

If a list of model numbers is displayed, select a model number from that list.

On the Software and Driver results page, select Microsoft Windows 8.1 from the Version drop-down menu, then click Change.

Download MEI driver version 9 or 10 from Chipset Driver.

If MEI driver version 9 or 10 is not listed, download and install the appropriate driver from the Intel website .

Install the MEI driver. If a dialog box appears warning you about upgrading to a new version of the software, accept it.

Note.

There is no need to uninstall version 11 before installing version 9 or 10. Installing version 9 or 10 requires that the existing version of the driver be installed.

Step 3: Run the Windows 10 "Show or Hide Updates" troubleshooter package

Download and run the Windows 10 Show or Hide Updates troubleshooter package.

Step 4: Reset the update service setting

Change the Windows Update service setting from Manual back to Automatic (delayed start).

Step 5: Restart your computer

Restart your computer to complete the procedure.

The computer unexpectedly wakes up from sleep mode

If your computer wakes up unexpectedly, changing device settings and scanning your computer for viruses may help resolve the problem.

Step 1: Change device settings in Windows

Activity from hardware devices such as wireless mice, keyboards, network adapters, or high-definition sound cards may cause the computer to unexpectedly wake from a low-power state. It can cause the computer to wake up from standby mode for no obvious reason. Activity from network equipment can cause the computer to wake up from standby mode, especially if the network is always on (for example, a cable or DSL connection). Changing your hardware settings may help resolve this issue.

If changing the hardware settings does not resolve the issue, continue to the next step.

Step 2: Check for problems with the connected device.

Some devices may cause standby/sleep problems. Disconnect devices to isolate the possible problem.

1. Disconnect all non-essential devices (printers, scanners, USB drives, etc.).

   Turn on the computer with only the following devices connected: the mouse that came with the device, the monitor, and the keyboard.

   • If disabling devices helped eliminate The problem with waking from standby/hibernation is caused by one of the connected devices. Check for problems when reconnecting each previously disconnected device. Continue connecting devices and testing until you find the device causing the problem.

     If you disable additional devices didn't help fix it problem, go to the next step.

Step 3: Update your antivirus software definitions and scan your computer for viruses

Some viruses and other malware can cause sleep/hibernation problems. Update your antivirus software definitions, and then scan your computer for viruses.

Note.

If you do not have antivirus software installed, HP recommends that you install the antivirus software application.

For more information about updating antivirus applications and definitions, and performing virus scans, see the HP support document Your computer may be infected with a virus or malware (Windows 10, 8).

If troubleshooting virus issues did not resolve the issue where your computer wakes up unexpectedly, or if the scan did not detect any viruses, continue to the next step.

Step 4: Scan your computer for malware using Windows Defender

Malicious programs can cause problems when your computer wakes from standby/hibernation mode. Scanning your computer for malware using Windows Defender can help resolve this issue. Windows Defender offers two ways to prevent malware from infecting your computer:

real time protection. Windows Defender alerts you when malware tries to install or run on your computer on its own. It also notifies you when apps try to change important settings.

Scan options. You can use Windows Defender to scan your computer for installed malware and to automatically remove (or temporarily quarantine) malware detected during the scan.

Select your operating system below to learn how to scan your computer for malware with Windows Defender.

Scan your computer for malware (Windows 10)

Open Windows Defender and then run a full scan of your Windows 10 PC.

Scan your computer for malware (Windows 8)

Open Windows Defender, and then run a full scan of your Windows 8 computer.

The computer does not go into standby or sleep mode

If your computer does not enter Standby or Hibernate mode, troubleshoot the problem by checking your power settings, installing software and driver updates, and running a virus scan.

Step 1: Change power settings in Windows

Some power settings affect how and when the computer enters and exits Standby/Hibernation mode. Select the operating system you are using below and ensure that your power settings allow your computer to use standby/hibernation mode correctly.

Change power settings (Windows 10)

Open the Power Options menu in Control Panel, then adjust power settings for Windows 10 computers.

Change power settings (Windows 8)

Open the Power Options menu in Control Panel, then adjust power settings for Windows 8 computers.

If changing the power settings does not resolve the issue, continue to the next step.

Step 2: Check for Windows updates

Installing the latest software and drivers on your computer may help resolve this issue. Select your operating system below to learn how to check for updates using Windows Update.

Check for updates (Windows 10)

Find and install updated software and hardware drivers for your Windows 10 computer.

Use the Windows Search bar to find and open the function Check for updates.

If there are available updates, their installation starts automatically.

Rice. : Windows Update window

Extra options

Open the Advanced options menu to view additional Windows Update settings.

Check for updates (Windows 8)

Find and install updated software and hardware drivers for your Windows 8 computer.

If installing updates through Windows Update did not resolve the issue, continue to the next step.

Step 3: Check for HP updates

Installing the latest HP software and driver updates on your computer may help resolve this issue.

Use HP Support Assistant to automatically find and install the latest updates for your computer. HP Windows PCs come with HP Support Assistant installed.

If necessary, the latest version of HP Support Assistant can be downloaded from the HP Support Assistant website (in English).

Windows Defender alerts you when malware tries to install or run on your computer on its own. It also notifies you when apps try to change important settings.

Disable Hybrid Sleep in Windows

Hybrid sleep mode may cause problems with regular sleep mode. Change advanced power settings to disable hybrid sleep.

Understanding sleep and hibernation in Windows

Sleep mode: Press the sleep key on your keyboard, or select Sleep from the power menu (Windows 10) or shutdown menu (Windows 8) to put your computer to sleep. Closing the screen on a laptop also puts the laptop into sleep mode. Sleep mode saves the state of all applications in memory, then turns off the display and hard drive. Only enough power is consumed to maintain the data in memory. Exiting sleep mode is quick, usually taking a few seconds. Hibernation mode is useful when you need to stop your computer for a short time. However, in a laptop, powering the memory modules can drain the battery if the laptop is not connected to power.

Hibernation: Hibernate (if available) from the Power Options menu (Windows 10) or Shutdown menu (Windows 8) to put the computer into hibernation mode. Hibernation mode saves all running applications on your hard drive and shuts down your computer completely. While in hibernation mode, the computer does not consume power. When you restart the computer, the previous state of all running applications is restored. Restoring from Hibernate mode may take longer than recovering from Sleep mode. Use hibernation mode if you don't plan to use your computer for a long time.

Or a “clean” installation. Laptops and computers can spontaneously “fall asleep” and “wake up”. But basically the problem is that Windows 10 does not wake up from sleep mode. There are several basic solutions for this case.

What is sleep mode and hibernation

These circuits were designed specifically to save battery power by putting computer devices into a low-power mode.

When you exit, all active applications and documents are kept open. After a certain period of time, the user can work with them without losing important information (for example, after being absent from the workplace). But in Windows 10, problems with setting up such transitions are more common than in versions of a lower rank. Let's consider several ways out of this situation.

How to disable sleep mode in Windows 10

The simplest and most logical solution to the problem is to deactivate sleep mode. This applies to both cases when the system spontaneously goes into sleep mode and situations when it cannot exit it.

To disable hibernation, you should enter the standard “Control Panel” (you can use the control command in the “Run” menu, called by the Win + R key combination) and select the power section there. On laptops, you can access these settings by clicking on the battery icon in the system tray.

In the settings of the current plan there is a special field that is responsible for putting the computer into sleep mode. How to disable sleep mode in Windows 10? Yes, you just need to uncheck the box next to this line and save the changes.

In the case where hibernation is still needed, the question may arise of how to change the sleep mode time. The setting is made in the same section in the display off field. In additional settings, you can set a time period of system inactivity, after which the hard drives will be turned off. Windows 10 can wake up from sleep mode when some action occurs (pressing keys, touching the mouse, in laptops - opening the lid, etc.).

The setting can also be made if you use the settings section from the main Start menu, which is the second option of the Control Panel.

Windows 10 won't wake up from sleep mode: Disable Fast Startup

However, the above steps, when the hibernation mode must be activated, do not always help, and the computer or laptop does not want to “wake up” with enviable tenacity.

To troubleshoot such problems in the same section, you should use the power button action bar located on the left side of the screen. At your discretion, you can disable all fields for a button or actions with a lid, but the most important thing is that you need to remove the check mark from the line of recommended enabling quick launch in the shutdown parameters, and then save the changes made.

Checking the video driver is up to date

But the problem does not end there either. Very often, the reason that Windows 10 does not wake up from sleep mode can be problems with the video card. In particular, this concerns driver conflicts. And here, too, there may be several solutions.

In the most primitive case, you can simply try. To do this, you will need to enter the “Device Manager” (either from the “Control Panel”, or from the computer administration section, or simply by command devmgmt.msc in the “Run” menu).

Here you need to find the installed graphics adapter, right-click and use the driver update line. In this case, you should specify automatic search. The system itself will find the most relevant data and update it.

In some cases, it may be reported that the latest version is installed. To be completely sure, you can use specialized utilities like Driver Booster. If the video card is not in the list of devices for which updates are available, then the problem is different.

Restoring the video card driver to a previous version of Windows

It may very well be that the installed driver, although designed to work in the tenth version of Windows, nevertheless does not meet all the technical requirements of the system or is simply unfinished. In this case, you can restore the driver that was installed in the previous one (“seven” or “eight”).

To do this, you should set it as in the previous situation, only instead of automatic installation you need to set it to search for drivers on the local computer. After successful search and installation, the terminal should be rebooted.

The second way to roll back the video driver

Another method for restoring a previous version of a video driver is to use the properties item from the context menu when right-clicking on the adapter in Device Manager.

There is a special rollback button here. Click it, wait for the process to complete and reboot the system.

Using MEI

If even after such actions Windows 10 does not wake up from sleep mode, you should pay attention to a component such as the Intel Management Engine Interface, or rather, its version.

On the manufacturer's website in the download section (downloadcenter.intel.com) in the list of drivers you need to find the one required for installation, consider and download it. After unpacking the archive, you should sequentially enter the folders Installers - ME_SW_MSI - Production. The last directory contains the installation file SetupME.exe, which should be run with administrator rights, wait for the installation process to complete and reboot the system. The problem should go away.

Instead of an afterword

It remains to add that these are not all the reasons for the occurrence of failures of this type, as well as a list of possible solutions to the problem. You should also pay attention to additionally installed utilities or programs that have access to power settings. Most often, these are accompanying utilities for non-standard multimedia keyboards, control panels with advanced capabilities for graphics adapters (mostly for ATI Radeon and NVIDIA), some additions to audio cards, not counting complex specialized computer control programs. It is very likely that the problem may lie with them. Therefore, it is strongly recommended to check their settings, and if even after putting them in order the problem does not disappear, such add-ons should be removed altogether (as a last resort, download newer versions).

It is also worth paying attention to some optimizer programs. Often they also have modules for automatically configuring power settings, which are different from those installed by default in Windows.

Finally, whether for laptops or stationary terminals, the inability of the system to exit hibernation mode may be due to overheating of the power supply or even clogged contacts. Here you will have to conduct a test to identify problems. If it turns out that there is something wrong with it, it is best to replace such a block.

And, of course, physical level problems associated with the motherboard itself were not considered here, because even a slight loss of contacts when installing equipment on it can also lead to many problems associated with the system’s power supply.

A not very pleasant situation sometimes arises among owners of computers with Windows 10 installed. The device, put into sleep mode, wakes up on its own.

This almost always happens after the user has simply closed the laptop lid (in the case of a laptop) without pressing the shutdown button. Or the device is configured in such a way that, after some time, it automatically goes into sleep mode. Sometimes this happens in the absence of the owner or at night. This is not a good thing, so the problem should be fixed.

We do not consider the case when the PC turns on immediately after being turned off. In this case, the reasons will be completely different.

Why does Windows 10 wake up from sleep mode on its own?

To determine why your Windows 10 computer woke up, you should look at the event log. You can get there from the Control Panel by going through the “System and Security”, “Administration” chain. Then you need to double-click on “Event Viewer”.

We need to get into the “Windows Logs” and then into the “System” section. There select “Filter current log”. Select “Power-Troubleshooter” as the event source. Filter the contents of the log. After filtering, events that are somehow related to the computer turning on automatically will remain in the log. Each event will be accompanied by information about why the computer suddenly woke up.

The following options are possible:

1. HID devices. Indicates that the PC has been subjected to some action. For example, the mouse was moved, a button on the keyboard was pressed, or some device was connected to the connector.

1. Power button. This can only happen if you clicked on it yourself.

1. Timer. For some reason specified in the task scheduler, the operating system resumed. Most likely, the computer always turns on at this time or you yourself have made changes to the device’s operating schedule. It also often happens that some applications or installed updates independently make changes to the operation of the task scheduler.

1. Network card (adapter). The settings of the network adapter are set to a value that allows it to initiate awakening of the PC during any type of network activity.

1. Laptop cover. Opening it may wake your computer from sleep mode. It is set in the power settings.

1. No data. Although we put this reason in last place, it occurs more often than others. The system cannot accurately indicate the reason for awakening.

Read how to clean the Windows 10 registry manually or with CCleaner.

Disabling spontaneous awakening of the computer on Windows 10

Let's look at how to disable spontaneous awakening of a computer on Windows 10 in various situations:

1. Prevent devices from turning on your computer.

If you have determined which device turns on your computer, you can make changes to the settings of that device through Device Manager. Open the properties of the selected device, find power management, where you will not be able to wake up the PC from standby mode. Don't forget to save your changes. If you don’t know exactly which device the problem is with, go through all the devices found, disabling this feature in them.

1. Disable wake timers.

They can be disabled completely or partially for a specific task.

You can completely disable timers like this:

• In the “Power Supply” section, enter the subsection for changing circuit parameters.
• There, click on change advanced settings.
• Find the “Sleep” item, expand it and find the item for allowing wake timers.
• Set it to "Disable". Save your changes.

After completing this step, not a single task registered in the scheduler will be able to independently trigger the computer to turn on.

You can disable the timer for a specific task in this way:

• Open a command line and run the command “powercfg -waketimers”. A list of all tasks in the scheduler will be displayed on a black background.
• Open the Scheduler via the Taskbar.
• Find the task you need and open its properties.
• Open the "Terms" tab.
• Uncheck the option to wake your computer to perform this task.
• Commit your changes.

Disable automatic system maintenance

Automatically performs its maintenance. She can do this at any time. If this function is enabled, then this is the reason for awakening. You can disable the service quite simply:

1. Open Security Center in Control Panel.
2. In the “Maintenance” section, find the line for changing maintenance parameters.
3. At the bottom of the window there is a square that allows you to start the device at the appointed time. Uncheck the box.
4. Apply the settings.

We hope that these solutions to the problem will help you configure your computer properly, preventing it from waking up spontaneously.

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Many users, after a clean installation of the OS or updating to the next edition, discovered that Windows 10 does not wake up from sleep mode and the computer does not turn off. This problem occurs on devices of various brands. There are several ways to try to solve this problem.

First way to solve the problem: using parameters

The first and easiest way to solve the problem when Windows 10 does not wake up from sleep mode or the PC does not turn off is to disable the Fast Startup feature.

To do this, click “Start” and select “Control Panel”. Go to the “Hardware and Sound” section. Click “Power Options”. Next, in the left menu, click “Power button action.” In the section, click on “Configure power supply scheme”

A new window will open. Here you need to uncheck “Enable Fast Startup”.

IMPORTANT! After disabling this feature, PC shutdown will be slower.

Solving the problem by downloading MEI

If you prefer PC component manufacturer Intel, the problem with Windows 10 sleeping or shutting down may be related to the Intel Management Engine Interface driver, or more precisely to its version.

Therefore, we go to the manufacturer’s website, where a list of drivers is presented at the link https://downloadcenter.intel.com/search?keyword=intel+management+engine. Select the one you need according to the system capacity. Download the file and unpack it. Go to the address: folder “Installers”, “ME_SW_MSI”, “Production” and run the file “SetupME.exe”.

After installing the driver, reboot the PC. The problem will be solved.

Setting Hibernate and Sleep modes

If you encounter an error when the laptop does not wake up from sleep mode in Windows 10 and the black screen is constantly on, then you should make changes to the sleep mode (hibernation may be set). To do this, perform the following steps:

• We pull out the laptop battery. We disconnect it from the network. Let it rest for 5 minutes. Turn it on.
• Click “Start”, “Settings”, “System”. In the menu on the left, select “Power and sleep mode”.

• You can set the time after which the laptop will go into sleep mode. And if you click on the “Advanced power settings” link, you can disable sleep mode altogether by setting all components to “None” when entering sleep mode.

• The same settings can be found by going to “Control Panel”, “Power Options” and selecting “Configure power plan”, then “Change advanced power settings”.

• It is worth noting that if you disable sleep mode, the laptop will work from the network until the battery runs out.

We solve the problem if the screen is black and the laptop does not wake up

Even if you have disabled sleep mode, the laptop screen turns black in idle mode. The laptop continues to work, noise is heard from the fan and hard drive. To solve this problem you should do the following:

• Turn off the device by pressing the power button.
• After you turn on the laptop again, you should click “Start” and enter the query “Screensaver” in the search bar. Select “Change screen saver”.

• A new window will open. Go to the screen saver settings and turn it off completely.

It is important to note that often a black screen is associated with video card drivers. Therefore, if you encounter this problem, you should roll back or update the video driver. First, we recommend performing a rollback and only then an update.

To do this, go to “Device Manager” and select the “Video adapters” branch. Right-click on the element and select “Properties”.

A new window will open. Select “Rollback” or “Update”. If you are planning to update the software, then you should download the drivers in advance from the manufacturer’s official website. Otherwise, the system will install a universal driver.

IMPORTANT! If there are no compatible drivers for Windows 10, you should install the working software (which previously worked on Windows 7 or 8) in compatibility mode.

Disabling the wake timer may also help resolve the issue.

To do this, right-click on the video adapter icon. Select "Properties". Go to the “Power Management” tab and uncheck “Allow this device to wake the PC from sleep mode.”

Or you need to go to “Control Panel”, “Power Options”, “Change power plan settings” and click the “Change advanced power settings” link. In the “Sleep” branch we find “Wake-up timer” and set it to “Disabled”.